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Conversation 2
Conversation 1 II. Listen to the conversations once again and check you found the ten mistakes. I. Listen to the conversation of a guest in a hotel. Find five mistakes in the following sentences. Listening IV. Imagine you are checking out of the hotel. Receptionist: Good morning. May I help you? You: ________________________________________________ Receptionist: One moment, please, sir. Here’s your bill. Would you like to check and see if the amount is correct? You: ________________________________________________ Receptionist: That’s for the phone calls you made from your room. You: ________________________________________________ Receptionist: Certainly. May I have your passport, please? You: ________________________________________________ Receptionist: Could you sign each cheque here for me? You: ________________________________________________ Receptionist: Here are your receipt and your change, sir. Thank you. You: ________________________________________________ Guest: Good night. I have a reservation. Receptionist: Good evening. What name is it, please? Guest: Carbalho, Paolo Carbalho. Receptionist:How long are you staying, Mr. Carbalho? Guest: I’m staying during two nights. Receptionist:OK. You are in the room 312 on the third floor. Here’s your key card. Guest: How this works? Receptionist:Well, once you’ve opened the door, you have to insert it into the slot in the wall to turn on the electricity in your room. Guest: Right. And does it also activate the air-conditioning? Receptionist:Yes. The air-conditioning comes on as soon as you put the card in the slot. Guest: Fine. You think could you give me a wake-up call tomorrow morning? Receptionist:Yes, certainly. What time? Guest: At 7 o’clock, please. Receptionist:Of course. Guest: And what time is breakfast? Receptionist:Breakfast is served from 7 to 10, and lunch from 12 until 2. Guest: Right. Receptionist:Do you need any help with your luggage? Guest: No, it’s all right thanks. I can manage. Could you tell me where is the lift? Receptionist:Yes, it’s just at the end of the passageway. Enjoy your stay at the Imperial Hotel, Mr. Carbalho. Guest: Good morning. I like check out, please. Receptionist:Good morning, Mr. Carbalho. Did you enjoy your stay? Guest: Yes, the room was very comfortable. I’m afraid I have problem with the remote control for the television, though. It fell in the bath last night while I was getting out, and it doesn’t appear to be working now. I’m terribly sorry. Receptionist: Don’t worry, Mr. Carbalho. We’ll sort it out. Thank you for telling us. Did you have anything from the minibar? Guest: Yes. I had one bottle of mineral water and any beer. Receptionist: How many bottles? Guest: Just one. And I also made two telephone calls to Lisbon. Receptionist: Right. I’ll just add that to your bill. That’s €354.25, please. Guest: I pay by American Express? Receptionist: Yes, of course. Guest: Here’s my card. Receptionist: Thank you. Could you sign here, please? Guest: Of course. Would it be OK my bags here? My plane doesn’t leave until later this afternoon, and I want to do a bit of shopping before I leave Ljubljana. Receptionist: Yes, certainly. Just bring them into the office, and you can leave them as long as you like. Guest: Thank you. I’ll be back at about 3 o’clock to pick them up. Business One: One, Oxford University Press
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