Example (memo)

Answer the following questions

1. Which step seems most important to you and why.

2. Which step seems most time-consuming.

3. Why are articles mostly missing in this diagram.

4. Which words are new to you here.

Глава 2. Служебные записки (Memos)

Служебная записка — форма внутренней деловой переписки между должностными лицами, письменное сообщение для использования внутри организации. Служебная записка может быть помещена на доске объявлений для всеобщего уведомления либо в интернете для подразделений организации. Записка может преследовать различные цели начиная с уведомления об отставке заканчивая оповещением об административных и структурных изменениях в компании. Записка может также содержать предложение и просьбу.

Структура служебной записки включает в себя следующие пункты: Heading (1/8 of the memo), Opening, Task - (1/4 of the memo), Summary, Discussion - (1/2 of the memo), Closing and Necessary Attachments - (1/8 of the memo).

Heading:

From: (your name and job title)

To:(readers' names and job titles)

Date: (complete and current date)

Subject: (what the memo is about, highlighted in some way)

Opening. It is always a brief paragraph which includes the purpose of the memo and helps to clarify the reason the audience should read the document.

Task. This part describes actions to be undertaken to solve the problem. For example, 'To increase the sells of this model, I will...'

Summary. This part is not necessary for short memos. It usually includes the key moments of the memo.

Discussion. The part is considered to be the most important, because it includes the key facts, findings and recommendations.

Closing. This part is supposed to encourage the reader to start some actions and benefit from them.

Necessary Attachments. Here you can enclose necessary lists, tables etc. Make sure you state what is attached below your closing, like this:

Attached: ABC Company Results, September- December 2010

From: Staff

To: The Head of The Department

Date: 26 October 20_

Subject: New equipment

As a part of company's expansion programme, we are introducing MS2000 machines which will increase productivity and reduce costs, thus making us more competitive in overseas markets.

I would like to inform you that the new machinery will not in any way affect job security, and there will be opportunities for retraining for all our production staff.

A full construction process has taken place with the Union, and cooperation has been agreed in installing and maintaining the new machines.

Please call a meeting of your team members on Thursday morning at 10.15 a.m. to inform them of these changes.

Дата добавления: 2015-01-03